Great Mall; Milpitas, CA
If only I had pored over these reviews before, but I digress.
I was wandering through the mall by myself when a male rep. from the HerStyler kiosk handed me a small little packet of hair oil samplers. I mindlessly grabbed one and wanted to continue on my way but the man had just about followed me until I yielded and finally turned around. He tugged on my shirtsleeve (RED FLAG) and pulled me toward the booth where he went through a long demo that I didnt even want but felt forced to do. He asked invasive questions and was basically totally disgusting as he used butchered Tagalog when speaking to me (I'm Filipino.) I felt trapped and kept thanking him and saying I needed to find my Mom and that I was busy but the man had a straitener and told me to keep still. He kept talking about these *** products and how he'd mark the price down and I kept refusing and then he straight up GROWLED at me, bagged up the products I DIDN'T WANT, put them in my lap, and demanded my card. I decided to buy them, whatever. Luckily, I paid in cash and I counted to be sure he gave back the right change, which he did. So now I have overcharged hair products just because I wasn't aggressive enough to say "No."
Be aggressive with these ***. Don't let them make you feel helpless.
Reason of review: Poor customer service.