Eimia s

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Verified Reviewer

Scam!!!

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Original review updated Oct 29, 2021

Have not received package or date it will arrive!

The tracking number is invalid! Pissed is the emotion I have.

I have emailed and that is the only source of contact. I have not heard anything and i really want the shoes

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Loss:
$35

Preferred solution: Deliver product or service ordered

SilviaElizabeth H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not able to get in touch with customer service at all!!!!!!!!!!!!

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Try to register my product to enjoy the warranty of 1 year, and the website gives me no access!!! This is a fraud, I try to call to their number as well, and no luck.

DO NOT PURCHASE THESE PRODUCTS!!!

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Loss:
$1600
Cons:
  • No customer service or number to call to claim my warranty

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE THESE PRODUCTS!!

Robin K Ewq

Broken Mini Flat Irons

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I love the Herstyler 2 piece flat iron sets. I've purchased 2 sets this past year.

I have the black/white zebra print and turquoise. Both mini flat irons have broke.

The ceramic flat iron piece comes loose and then you can't use it. Very frustrating and costly

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Hani Fer

My her style power cuts off and on

Power won’t stay on. It started about a few days ago

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Reason of review:
Bad quality
Anonymous

Did not get acknowledgement of order

Yes I tried several times to contact them

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Anonymous

Lifetime Warranty

Same as the others, when I purchased this at the Mall I was told Lifetime Warranty but now it's 1 year. I WILL NEVER by another product in the Mall Kiosk again.

This is actually my second product, the first was their curling iron, I paid $99 and when I tried to send it in for repair they said I needed to send $45 also. I'm not giving them more money OR my buisness ever.

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Ally Mqj
map-marker San Antonio, Texas

Scammers

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I was scammed at NorthStar Mall! There is no sign of Final sale or No Refunds.

I went back the next day to let them know that the straightner was pulling my hair and she said " You must Not know how to use it" but then she used it on my hair and pulled some hair too and said she meant to pull it to show me that I was straightening wrong. Really!!! I explained thag they should have a post of no Refunds and that I should have been told yesterday before I bought the darn thing!

She said well I guess I have to tell my manager. A total scam and out $165.00.

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Timmie Tia

No answer.

Called multiple times noone ever answers?

Looking for cleaning solutions.

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Reason of review:
Poor customer service
Kimberly O Rvq

Love the Flat Iron

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I purchased my Herstyler Ceramic Flat Iron around 12 years ago and i use it on a daily basis. I did purchase it from a vendor in our mall.

I too was told it was a lifetime Warranty. Save your receipt and return it for any reason at all. Recently the cord started shorting out , and I dropped the iron and cracked the ceramic. Of course 12 years later and several moves the receipt is no were to be found.

Reading all these posts it really doesn't matter anyways since there is not warranty. I really don't mind that fact and is willing to purchase another Herstyler. This is the only FLat iron that has lasted me this long. It is even working great with the cracked ceramic plates.

Just get frustrated with the short in the wire.

I highly recommend this hot iron. it is well worth the cost.

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Pros:
  • Hair stays straighter longer
  • It straighten my hair quicker than the ones i used in the past
Reason of review:
Good quality
Anonymous

Damaged herstyler

Was told @ time of purchase that the herstyler was a lifetime guarantee. Then I call & they say 1 year warranty ? Unreal !

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Reason of review:
Warranty issue
Anonymous

Never again!!

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This flat iron sucks. It blew up in my employees hand.

I called customwr service and git no where with them. I will never buy from this company again ever!!!

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Reason of review:
Damaged or defective
Anonymous

Hair Serum price scam. ***-artists. Hamilton Place Mall in Chattanooga, TN

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HerStyler - Hair Serum price scam. ***-artists. Hamilton Place Mall in Chattanooga, TN

I work 10hr shifts and just completed a 50hr work week. I went to the mall to shop for some last minute items for my best friends bridal shower.

As I was walking I had a lady from this Herstyler booth grab my arm and pull me over there even when I kept saying "no thank you." I sat in the chair and listened to the whole spill. She played with my hair trying to sell me the hair straightener. I told her "my hair is already straight and I don't need it." Then a guy comes over and repeats everything she had said. Goes on and on and on.

Finally I just said whatever "I'll buy the hair serum, I don't need anything else." Personally I already had no intention of using the product, because I like Aveda hair products and don't need anything else right now. I was going to give it to a friend of mine. I just found the box and decided to look up the price online since I know I spent $25 plus tax on it. I remember giving them $30 and walking off because I just wanted to get out of there, I didn't care so much about the money at the time.

I was tired and stressing about the bridal shower. Looking back now, pretty unhappy. You can buy this Hair Serum for about $8 online.

Absolutely and positively a complete rip off.

Scammers. Liars. Fake smiling ***-artists.

In fact, everything at that booth is a price scam. The hair straighter, shampoos, everything.

If you want anything of this brand, shop online.

I don't know much about their products, but if you actually like it, Never buy it at a ***-artist booth.

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Loss:
$22
Cons:
  • Price
Reason of review:
Pricing issue
1 comment
Guest

I agree! Seems like everyone knows of internet, and has a Facebook account, but that's it as far as their knowledge goes lol

I mean, I buy everything on Amazon,or online stores for jewelry, salon equipment.

Ppl go and spend $$$ on stuff that is marked up so high!

Retail is the devil. Honestly, if ppl wanna be in ignorant and not research what they're buying, they deservedly the rip off.

Anonymous

Herstyler - Sales Representative Review

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Appleton mall kiosk....we noticed by walking past the one girl was VERY unprofessional chasing people down, rude....but whatever she didn't bother us so we just went on our way... I could see it had something to do with hair, so as a licenced cosmetologist I really don't pay much attention to that sort of thing since I am current with all the latest tools and trends, and just wanted to shop...

Well, on our way back around the one girl was very sweet and asked if she could ask me a question we, I said no thank you and continued on, but the one girl working with her started yelling at us, that we didn't even know what she was going to ask us and I told her I wasn't interested, she yelled "why not!? " I told her because she was very unprofessional, and we kept walking but could hear her still yelling things at us... I was in shock!!! How can you be Sooo rude and unprofessional!

If someone says they are not interested you let them be, you don't harass them! Like I said im in the business...if I want it, I can buy it, and for cheaper... I am just hoping someone reads this and hopefully puts that girl in check, she was horrible, and rude!! I get you probably work on commission but no need to harass people...if your products are good and you are knowledgeable it will sell....The actions I witnessed will push people away...

Hopefully she gets fired!!!

Visit date Jan. 28 afternoon.

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Reason of review:
Poor customer service
Anonymous

Herstyler Sales Representative Review

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these people are super pushy! they wouldn't let me walk away, i kept telling them i didn't want to buy anything and they kept saying "oh we will do this and this for you" i kept saying no and they said "oh you just want to keep damaging your hair" and the MANAGER said "you're going to be bald by the time you're 30" terrible terrible service.

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Anonymous
map-marker Signal Mountain, Tennessee

Herstyler - Serum Review from Signal Mountain, Tennessee

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So pissed i fell for this s*@t. I got talked into buying there hair serum for my 8 year old daughter who was with me.

She has a medical condition were she does not produce oils in her hair so her hair is super super duper dry and breaks like a bent peice of straw. They proceded to put some in her hair and then used the flat iron and made her all nice. Witch made her feel good. They told me that this would help becausd it had vitamins and was argon oil based.

And being a mom who would do anything to help my dauggters hair to become healthy so she can grow it long like she wants. I fell right in to there hands. I got there special deal of two bottles for $60. Get home and notice my daughter is scratching her head alot.

After washing her hair she felt better. I figured the serum iritatex her head so i decided to not use it. I went back tje next day to return it and they tell me ne refunds. No were on there kiosk was there a sighn that said all salez final, or no refunds.

She showed me that it said so on the bottom of the recipt in small print no refunds. I began to get frusterated because now i had wasted $60 on something that will not be used. I feel that they praied on me because they could see how dry and unhealthy looking my daughters hair looked.

And i feel *** for falling for there sweet talk and i feel riped off.

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Reason of review:
Bad quality
Anonymous
map-marker Key Largo, Florida

Herstyler - Flat Iron Review from Key Largo, Florida

Herstyler - Flat Iron Review from Key Largo, Florida

I have had mine several years and it is rusted and the rusted part on either side is about 2 to 3 inches long and breaking my hair. The iron cost too much to be rusting. Satisfied in the beginning but very upset now.

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Reason of review:
Bad quality

About

Related Companies

Orogold Cosmetics, Vine Vera, Vivo Per Lei

Summary

HerStyler products are manufactured and distributed by Her Styler, LLC, an experienced, worldwide manufacturer and wholesaler. The company was established in 2002. HerStyler hair products include a 1-year limited warranty. All company's products have the following features: 100% ceramic plates/ Tourmaline plate, 80-200ºC with adjustable setting knob, can be used on all hair types, professional packaging and design and more. Main markets are located in North and South America, Western Europe, Eastern Europe, Southeast Asia and Mid East. Total annual sales volume is US$5 Million - US$10 Million. The company makes such products as hair mask, herbal slippers, travel dryers, baby curl, hair iron and more.

HerStyler reviews and complaints

HerStyler is ranked 166 out of 545 in Beauty Supplies and Equipment category

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