Bought this at the mall by a "distributor", which is how they get you. Called HairStyler and they say there is no such thing as a lifetime warranty and the distributor lied.
Now I am out of $200 and they refuse to answer my calls or exchange my flat iron. Lastly, customer service is rude and they will tell you a supervisor is not available. I called several times and they will let you go to voicemail as well. These people have scam artist I will never purchase from them again.
Oh and they change their locations in the mall so you cant find them for an exchange.
At my local mall they shut down completely, opened up again and changed their name to evolution. Dont be scammed.
Product or Service Mentioned: Herstyler Warranty.
Reason of review: Warranty issue.
Monetary Loss: $170.